Shipping And Returns
Currently shipping is free on all orders
We only standard ship to The Netherlands And Belgium
Standard Shipment
After placing an order, you will receive a confirmation email.
Another email with a Track & Trace code will be sent when your order gets shipped.
This code can be used to follow the status and location of your package
Please contact us at info@avacadiz.nl if you want your order shipped to countries outside of the Netherlands or Belgium, additional costs may apply.
Packages generally will be sent on the same day or the day after. Delivery times are dependent on PostNl and usually vary between 1-3 days.
Returns
We highly value our customers' satisfaction and therefore offer the option to return products within 14 days of purchase
Only undamaged unworn products will be accepted. After we receive the return, we will restitute the purchase amount within a few days.
Costs associated with returns are for the customers own account
Items that are returned need to be send in the original packaging, undamaged and unworn for them to be accepted
The return process
Notify us by email if you wish to return item(s) Info@AvaCadiz.nl This email should contain your order number, personal details and address. Please also include the reason for returning the item(s)
Send return shipments to:
AVA CADIZ
Weesperzijde 110-x 1091 EN Amsterdam
We can not be held accountable for any damages incurred during the return process
When Items are received in good condition, we will refund the purchase amount asap back into your account, this usually will be transfered within 1-2 days.
Products bought with or through discount offers do not qualify for refunds